Welcome to Pick A Lily Florist:

Products:

Pick A Lily Florist supplies Flowers, Flower Arrangements, Flower Bouquets, Gift Baskets / Hampers, Funeral Wreath's and Casket Sprays

Substitutions:

  • All images of flowers reflect a particular time or season.   Sometimes we will create arrangements  or bouquet's that closely resemble your choice of product, by substituting flowers that are similar to the same value or use vases or a container, that best reflect the style of the image displayed. If you would like a specific style of arrangement, or specific flower type- or colour preference, please contact us directly by phone on (07) 3283 3222 and chat to one of our florists. 

 

Delivery:

  • Pick A Lily Flowers accepts orders worldwide; we deliver directly to the Northerns Suburbs of Brisbane and throughout the world via our partnerships with Interflora and Petals networks.

  •  All prices on our website include the appropriate taxes.

  • Same-day delivery service applies when you place your order before 2PM from Monday to Friday. Saturday orders need to be placed by 10am - There are no deliveries on Sunday excluding Mother's Day or if Valentine's Day falls on a Sunday.   Any order received after 2PM, will be delivered the next day. If you require a same delivery and you have missed cut off time- then please call the our shop on 3283-3222 to find out if there is is a courier in the area- you might be lucky! Otherwise the delivery will most certainly be delivered the following business day. 

  • The price for each delivery zone is based on the approximate distance from the flower shop to the delivery destination.
  • PLEASE ENSURE DELIVERY DETAILS ARE CORRECT. If the delivery address provided by you is incorrect, a second delivery charge will apply. We will contact you to arrange a new delivery date/time. 

  • If there is no one home at the time of delivery, our couriers will leave the flowers in the best and safest location possible, according to the special instructions for delivery provided by you when you placed the order.

  • If the courier is unable to leave the flowers (i.e. locked gates), Pick A Lily Florist will call the sender to arrange a new delivery date/time. An additional delivery charge will apply for re-delivery.

  • If you require a specific time that orders need to be delivered by, this MUST be organised with our shop directly over the phone 07 3283 3222 otherwise orders will arrive before 7PM to residential addresses, and before 5.30PM to businesses

  • We will make every attempt to satisfy your request. However, specific delivery times cannot be guaranteed.

  • All prices are in Australian dollars.

  • After ordering online, you will receive an email confirmation from eWAY containing your order details (if you have provided your email address). We will normally confirm receipt of your order within a few minutes of ordering. 

 

Refunds, Cancellations and Changes

Refunds are not accepted unless the delivery of flowers has damaged the product, or the quality of the flowers does not meet a reasonable standard of quality (see Australian Consumer Law).

Please call us on 07 3283 3222 within a 2 day time if you are not satisfied with your purchase so that we can resolve any problems. This refund policy does not apply to goods which have been damaged after delivery, or if any attempt has been made to alter the product or if they have been dropped or broken.

All products must be returned in their original condition for local deliveries.  You assume any risk of lost, theft or damaged goods during transit & therefore advise you take out shipment registration of insurance with your postal carrier. will not be responsible or parcels lost or damaged in transit if you choose not to insure. 

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.

  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.